FAQs

Do you provide international shipping?

Yes, we ship internationally to most countries. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping information for more details. Import duties and taxes are included and settled during checkout. All international orders are considered final once placed...

Free Shipping on All Orders within North America.

Enjoy complimentary ground shipping on all North American placed orders. Once your payment is confirmed, the majority of orders are dispatched within 1 business day from our warehouse in Calgary, Canada.

What does STUPD SMRT mean?

It is a playful phrase that describes that friend we all have who occasionally displays flashes of brilliance but more often than not is the one who will eat yellow snow!

How do I determine the correct size?

To ensure the perfect fit, refer to our size guide located at the top of our home page. It provides measurements to help you select your appropriate size.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer secure checkout with STRIPE for added convenience and peace of mind.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package until it reaches its destination.

Do you offer gift wrapping or personalized messages?

No, as we cannot guarantee that the wrapping will be intact upon arrival.

What should I do if an item I want is out of stock?

If an item you desire is out of stock, you can sign up for email notifications to be alerted when it becomes available again. Alternatively, you can reach out to our customer service team for assistance in finding a similar alternative or to inquire about restocking dates.

How do I care for my STUPD SMRT hat to ensure longevity?

Check out our detailed product care page which is located on our home page.

What if I have a question that isn't answered here?

If you have any other questions or concerns not addressed in our FAQs, please don't hesitate to contact our friendly customer support team (inquiries@STUPDSMRT.com). We're here to assist you and ensure your shopping experience with us is seamless and enjoyable.

What does FOR ROYALTY AND THE RABBLE mean?

The origin of the phrase dates back to European shopkeepers in the 1860s, conveying a message of inclusivity. These store owners upheld a policy of non-discrimination, welcoming all individuals into their establishments without judgment - Welcome to STUPD SMRT!